Public Works & Water

Pay Your Water Bill

Effective April 1, 2025, City Hall will no longer accept credit or debit card payments for water payments over the phone, due to updated security guidelines.

Payments can be made over the phone by calling 866-897-1169. Credit or Debit card payments made in person at City Hall will be subject to a 4% fee.
Payments can also be made online at www.cityoflogcabin.com. Checks, cash, and money orders will still be accepted in person during office hours, or by check or money order via mail or the after hours drop box at City Hall.

We understand this may cause an inconvenience and appreciate your patience as we protect your payment information.



For questions about new service, billing, service connection/installation, complaints, or other water/sewer related non-emergencies, please call 903-489-2195. For Water/Sewer emergencies ONLY, please contact Aqua Services at 903-275-9996. Thank you!

Pursuant to Texas Utilities Code §182.052, a government-operated utility may not disclose personal information in a customer's account record, or any information relating to the volume or units of utility usage or the amounts billed to or collected from the individual for utility usage, unless the customer requests that the government-operated utility disclose the information. Forms may be submitted in-person, by mail, email, or fax.

Personal Information Disclosure Request Form